Who it's for
Knowledge workers who have recently gained access to Claude Tag in their channels. If you are responsible for setting Claude Tag up for others in your organization, start with the admin setup guide(opens in new tab).
Before you start
- Claude Tag is installed in your team's workspace, so it can join channels there.
- You have access to Claude Tag in one or more channels. Some organizations limit it to certain roles(opens in new tab), so if tagging it returns an access message, ask your admin.
- Helpful, not required: you have used Claude in a chat.
How to approach this course
You work with Claude Tag in your channels and threads, by writing to it the way you write to a teammate. In a channel, Claude has its own account, can use the tools your team has connected there, and keeps notes about how the channel works that everyone's corrections add to. This course shows you how to hand it work, check the results, and make it more useful for your team over time. Three habits run through every lesson:
Work with it as you would a colleague. Ask it where you would ask a person. Give it real jobs to finish, the kind you would otherwise do yourself or hand to a teammate, and correct it as it works. It can already read the channels it is in, so it starts from your team's context.
Work where the team works. Keep the work in the channel it belongs to, so colleagues can see it, correct it, and continue it, and so what Claude learns there helps everyone in the channel.
Extend trust a step at a time. Give Claude and yourself ways to check the work. Once its results on one kind of task are reliably good, let it do more on its own: reply without being tagged, repeat tasks on a schedule, and look after something ongoing.